Shipping Policy

At Zero Chill Co., every order is made fresh - because attitude shouldn't come off a warehouse shelf. Below you'll find all the details about how we handle shipping, delivery times and what to expect once you've placed your order.

Processing time & Shipping Options

All items are made-to-order.

Please allow 2-5 working days for your item to be printed, packed, and ready to ship
During busy seasons or special drops, processing may take a little longer (we'll keep you updated if it does).

We currently ship within the UK only.

Orders are sent via Royal Mail or other trusted couriers, depending on your location and item type.

Standard Shipping: 2-4 working days after dispatch
Tracked Shipping(optional): You'll recieve a tracking number once it's on the way.

Delivery Updates

Once your order is shipped, you'll get an email confirmation. We're a small team, so please allow a short window for us to process tracking info - it's all done manually.

Delays & Issues

We're not Amazon (thankfully), but we do our best to keep things smooth.

If your order hasn't arrived after 10 working days (UK), contact us and we'll check it out.

Email: zero0.chill.coo@gmail.com